Cancellation and Refund Policy

Introduction

Thank you for choosing our resume development services and website membership. We strive to ensure that all our users have a positive experience. This policy outlines our procedures for cancellations and refunds.

1. Resume Development Services

1.1. Cancellation Policy

- Service Cancellation: You may request to cancel our resume development services within 24 hours of purchase. After this period, cancellations may not be processed.
- How to Cancel: To cancel, please contact us at support@gofresher.in with your order details. We will process your cancellation request and inform you of the outcome.

1.2. Refund Policy

- Eligibility for Refunds: Refunds are available if you cancel within 24 hours of purchase. After this period, refunds will not be granted.
- Refund Process: If eligible, refunds will be processed to your original payment method within 7-10 business days.

2. Website Membership

2.1. Cancellation Policy

- Membership Cancellation: You can cancel your website membership at any time. However, cancellations made during a billing cycle will only take effect at the end of that cycle.
- How to Cancel: To cancel your membership, please log into your account and follow the cancellation instructions, or contact our support team at support@gofresher.in.

2.2. Refund Policy

- Monthly Membership: If you cancel your membership before the end of the current billing cycle, you will not be charged for the next cycle. No refunds will be provided for the current billing cycle.
- Annual Membership: If you cancel your annual membership within the first 30 days, you are eligible for a pro-rated refund. After 30 days, no refunds will be issued.
- Refund Process: Refunds will be processed to your original payment method within 7-10 business days.

3. General Conditions

- Non-Refundable Fees: Certain fees, such as processing fees, may not be refundable.
- Changes to Policy: We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.

4. Contact Us

If you have any questions or need assistance with cancellations or refunds, please contact us at support@gofresher.in.

5. Legal Rights

This policy does not affect your statutory rights as a consumer.