About The Role<br> CatchPoint is seeking an Associate Performance Specialist to join our Professional Services team, working with some of our largest customers to optimize their web and mobile performance. This remote role requires a strong understanding of web technologies, data-driven analysis, and performance optimization. You will collaborate closely with clients to enhance their digital experience by identifying key performance factors and providing expert guidance on where to take impactful action. Success in this position includes effective client collaboration, issue resolution, and contributing to marketing efforts and knowledge-sharing initiatives.<br><br> What You Will Do <br>- Monitor the health of popular websites and customer sites to identify issues<br>- Create performance benchmarks and assist marketing with technical resources<br>- Manage customer expectations and work as an extension of their team<br>- Conduct ad hoc analysis, testing, and provide strategic guidance<br>- Research, analyze, and resolve customer issues<br>- Collaborate with engineering and product management teams<br>- Maintain professional and technical knowledge through continuous learning<br><br> Ideal Candidate Checklist <br>- 0-2 years of experience in performance optimization and management<br>- Experience in data-driven analysis and analytics tools (e.g., Google Analytics, Omniture)<br>- Knowledge of DNS, HTTP, CDN, and browser rendering<br>- Understanding of web technologies (HTML, JS, CSS) and networking<br>- Experience in desktop, mobile, and mobile app performance optimization<br>- Excellent problem-solving, troubleshooting, and communication skills<br>- Ability to work independently and as part of a team<br><br> Location<br> Remote, Anywhere in India
