<br><br> Position: Associate Engineer - IP <br><br> Location: Noida, Uttar Pradesh, India <br><br> About this opportunity <br>This Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.2nd Level Assurance Engineer is typically assigned to work on tickets and fixing high level network and services faults. <br>- We believe in trust – we trust each other to do the right things! <br>- We believe in taking decisions as close to the product and technical expertise as possible! <br><br> What you will do <br>- Actively Monitoring of ITSM Ticket queues to maintain the MTTR. <br>- Alarm analysis, Operation-maintenance, troubles-hooting & Change Request <br>- Implementation on IP RAN nodes (Routers, Switches, SDH & DWDM, MW nodes). <br>- Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. <br>- Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L1 Teams. Fault management on all routers and switches equipment and follow up with support in case of advanced cases. <br>- Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). <br>- Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. <br>- Node health checks and backups. <br>- Sharing details for MIR & CSR to respective teams. <br><br> You will bring <br>- Sound knowledge in IP Networking Protocols and telecom protocol. <br>- Good knowledge in Switching VLAN, STP, SDH & DWDM, MW <br>- Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). <br>- Product/Vendor knowledge on Ericsson/ Nokia /Cisco /Huawei/ZTE/Ciena/NEC (At least any three). <br>- Good Communication & solving skills. <br>- 0-4 years of relevant in TXN Domain with basic IP knowledge <br><br> Why Join Ericsson? <br>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. <br><br> Our Culture <br>Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds – you will be redefining it at a company where you’re empowered to lead and perform at your very best. <br><br> Learning and Development <br>Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities. <br><br> Benefits and Rewards <br>We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies. <br><br> About Ericsson: <br>Telefonaktiebolaget LM Ericsson (lit. "Telephone Stock Company of LM Ericsson"), commonly known as Ericsson, is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in information and communications technology for telecommunications service providers and enterprises, including, among others, 3G, 4G, and 5G equipment, and Internet Protocol (IP) and optical transport systems. The company employs around 100,000 people and operates in more than 180 countries. Ericsson has over 57,000 granted patents. Ericsson has been a major contributor to the development of the telecommunications industry and is one of the leaders in 5G. The company was founded in 1876 by Lars Magnus Ericsson and is jointly controlled by the Wallenberg family through its holding company Investor AB, and the universal bank Handelsbanken through its investment company Industrivärden. The Wallenbergs and the Handelsbanken sphere acquired their voting-strong A-shares, and thus the control of Ericsson, after the fall of the Kreuger empire in the early 1930s. Ericsson is the inventor of Bluetooth technology.