<br><br> Role: Associate System Analyst <br><br> Company: Koch Business Solutions India <br><br> Career Field: Information Systems & Technology <br><br> Job Number: 115027 <br><br> Description: The Koch Capability Transformation Team within Koch Global Services (KGS) is seeking an Applications Systems Analyst to join their product team to support and innovate with the Koch Industries Capabilities team. As we continue to transform our capabilities, you will be responsible for driving, challenging, implementing, and leading continuous improvements to enable customers to effectively utilize and gain new or additional value from applications that will be leveraged by Koch legal team. Additionally, you will be providing support for application implementations/projects, run and maintaining current applications and identifying consumer experience process enhancements. <br><br> A successful candidate in this role will have the following characteristics: <br>- Ability to develop relationships. <br>- Strong problem-solving skills to troubleshoot and resolve issues. <br>- Interacting with remote internal customers, and identifying long-term solutions or opportunities for improvement <br>- collaborative mindset and capability to partner with customers, consumers, vendors and the global support team. <br>- Continuously enhance and optimize the products they support. <br><br> A Day in The Life Could Include: <br>- Build detailed knowledge of the application and understand interdependencies to assist in developing and providing long term product solutions. <br>- Use critical thinking and problem-solving skills to troubleshoot complex functional and technical issues for quick resolution and/or collaboration with the vendor to resolve. <br>- Be an escalation point to understand and effectively use critical thinking to troubleshoot complex configurations and settings within the application to assist users with resolving issues as well as with improving existing functionality. <br>- Elicit, analyze, and validate business requirements through various techniques (data analysis, process analysis, use cases, business rules definitions, etc.) <br>- Identify automation opportunities and integrations to recommend to the development team based on economic analysis and business requirements <br>- Partner with product teams, stakeholders, Global Process Owners, vendors, third party consultants, and IT teams to assist in implementation of technology solutions and projects, finding API connections and assisting in errors remediation. <br>- Test and validate new system releases and functionality, communicating effectively with customers on changes that impact their business, and creating documentation when applicable. <br>- Have the courage to challenge and escalate as necessary, embrace teamwork and differing cultures and opinions, be able to work independently, be reliable and trustworthy. <br><br> About Koch: Koch Industries, Inc. (/koʊk/ KOHK) is an American privately held multinational conglomerate corporation based in Wichita, Kansas and is the second-largest privately held company in the United States, after Cargill. Its subsidiaries are involved in the manufacturing, refining, and distribution of petroleum, chemicals, energy, fiber, intermediates and polymers, minerals, fertilizer, pulp and paper, chemical technology equipment, cloud computing, finance, raw materials trading, and investments. Koch owns Flint Hills Resources, Georgia-Pacific, Guardian Industries, Infor, Invista, KBX, Koch Ag & Energy Solutions, Koch Engineered Solutions, Koch Investments Group, Koch Minerals & Trading, and Molex. The firm employs 122,000 people in 60 countries, with about half of its business in the United States. The company was founded by its namesake, Fred C. Koch, in 1940 after he developed an innovative crude oil refining process. Fred C. Koch died in 1967 and his majority interest in the company was split amongst his four sons. In June 1983, after a bitter legal and boardroom battle over the amount of dividends paid by the company, the stakes of Frederick R. Koch and William "Bill" Koch were bought out for $1.1 billion and Charles Koch and David Koch became majority owners in the company. Charles owns 42% of the company; trusts for the benefit of Elaine Tettemer Marshall (the daughter in-law of J. Howard Marshall) and Elaine's children, Preston Marshall and E. Pierce Marshall Jr., own 16% of the company. David Koch died on August 23, 2019 and his heirs own the remaining 42% balance of the corporation. Charles Koch has stated that the company would go public "over my dead body" and that the company has used its freedom.